Problems with missing memory on a tablet
Although I don't know your particular device I think you'll find the shop hasn't given you BS.
By way of example, the entry Samsung S4 is sold as a 16GB model but once the OS has taken its share you’ve got a little over 7GB left. It's all very misleading I agree and something should be done about it, but the quoted storage is before the OS has loaded up.
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forum.xda-developers.com
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